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Five-Year Summary

FY20

FY19

FY181

FY17

FY16

Income

Revenue

$m

12,160

13,246

12,816

12,584

11,150

Underlying EBITDA

$m

2,070

2,285

2,236

1,852

1,689

Underlying EBIT

$m

1,317

1,660

1,668

1,368

1,211

Statutory Profit/(Loss) after tax

$m

1,015

905

1,582

539

(408)

Underlying Profit after tax

$m

816

1,040

1,018

802

701

Financial position

Total assets

$m

14,710

14,821

14,633

14,458

14,604

Net debt

$m

2,723

2,600

2,491

3,178

2,746

Gearing (net debt/net debt + equity)

%

25.0

23.5

22.9

29.6

25.7

Cash flow

Capital expenditure

$m

729

939

778

518

529

Operating cash flow before interest, tax and significant items

$m

2,520

2,013

2,474

1,362

1,588

Cash conversion

%

122

88

111

74

94

Shareholder value

Statutory earnings per share

cents

158.4

138.0

241.2

80.5

(60.5)

Underlying earnings per share

cents

127.4

158.6

155.2

119.8

103.9

Dividends declared

cents

98.0

119.0

117.0

91.0

68.0

Payout ratio

%

75.0

75.0

75.0

75.0

65.0

Return on capital invested

%

8.7

10.7

10.6

8.7

7.5

Return on equity

%

10.0

12.5

13.1

10.2

8.3

Customer

Total services to customers

million

3.954

3.708

3.641

3.653

3.681

Net Promoter Score

2.3

-11.1

-22.5

-18.1

-18.2

Communities & relationships

RepTrak score

68.3

61.4

61.4

58.4

60.8

Community contribution

$ million

4.3

4.5

4.3

3.5

3.2

People

TIFR (employees + contractor)

3.3

3.6

2.4

3.1

6.2

High potential near miss : recordable incidents ratio2

0.9 : 1.0

0.9 : 1.0

NR

NR

NR

Employee engagement score

%

73

68

N/A3

N/A4

70

Environment

Operated Scope 1 & 2 emissions

MtCO2e

42.7

43.2

43.6

43.9

43.8

Controlled generation intensity

tCO2e/MWh

0.935

0.95

0.96

0.97

0.95

Environmental regulatory reportable incidents

9

12

14

10

16

Infrastructure

Pool generation volume

GWh

43,828

43,723

43,065

43,099

43,774

Equivalent availability factor

%

76.9

78.4

79.6

84.9

80.1

Systems & processes

Reportable privacy incidents2

1

0

NR

NR

NR

  1. 1 Comparatives have been restated for the adoption of AASB 9 Financial Instruments and AASB 16 Leases.
  2. 2 NR - Not reported.
  3. 3 No engagement survey was undertaken in FY18, however an engagement pulse survey was undertaken in early FY19, measuring engagement at 62%. This is considered a reflection of FY18 employee sentiment.
  4. 4 Employee engagement survey not conducted this year.
  5. 5 FY20 generation intensity is calculated on measured emissions from material sources and measured electricity generation, with estimates for minor emissions sources. This metric will be updated later in 2020 and may change.

Additional key performance indicators for each Business Value Driver are included on the scorecards from page Business Value Drivers .

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