Letter from the Chairman
FY20 has been a time of unprecedented challenge for many Australians. The impacts of widespread and severe drought, followed by devastating bushfires and the economic and health effects of the COVID-19 pandemic, have been extreme.
Managing Director & CEO’s Report
AGL’s strong FY20 result reflects the stability and sustainability of AGL during a period of significant upheaval across our markets and in the communities we serve.
AGL responded quickly to ensure our people were cared for, our customers were looked after, and our assets continued to operate.
Purpose, Values & Strategy
AGL has three strategic priorities: Growth, Transformation and Social Licence, which is underpinned by a clear purpose of Progress for Life.
How We Create Value
A visual depiction of how we create value, showing key inputs, activities, outputs and outcomes.
Business Value Drivers
These ‘scorecards’ outline the strategic context, key performance indicators, outcomes and outlook for each of the seven business value drivers or ‘capitals’.